Frequently asked questions
The questions we hear most from new and existing customers.
We supply foodservice operators, from single-location businesses to customers running dozens of locations: restaurants, hotels, caterers, schools, long-term care and institutions. Get in touch and we will tell you what we need to set you up.
Online through the Stewart Foodservice ordering portal at stewartfoodservice.pepr.app, by phone with the order desk on 1-800-461-4473, or through your territory manager.
We deliver throughout our service area in Ontario. Contact us with your address and we will confirm whether you are on one of our routes.
Delivery days depend on the route your location sits on. Your territory manager confirms your delivery days and order cut-off times when your account is opened.
Minimum order values are agreed when your account is set up. Ask your territory manager or the order desk.
We sell nationally branded names. We avoid private labels because we insist on knowing what we are selling.
Tell your territory manager or the order desk and we will make every effort to find it.
If a product is not available when you need it, we call first and check with you before substituting an alternate in the delivery.
Still have a question?
Talk to the order desk.
Call 1-800-461-4473 or send us a message and we will get back to you.