Accessibility Policy

Effective Date: September 2026

Approved By: Leadership Team

Purpose

Stewart Foodservice Inc. is committed to fostering an accessible and inclusive workplace and business environment.

This policy establishes our commitment to meeting the accessibility needs of persons with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Ontario Regulation 191/11, and the Ontario Human Rights Code.

Scope

This policy applies to:

  • Employees
  • Job applicants
  • Customers
  • Contractors
  • Suppliers
  • Visitors
  • Members of the public

Accessibility Principles

Stewart Foodservice is committed to:

  • Dignity
  • Independence
  • Integration
  • Equal Opportunity
  • Accessibility considerations will be incorporated into policies, practices, communications, employment processes, procurement activities, and customer service delivery where applicable.

Accessible Customer Service

Stewart Foodservice will provide goods and services in a manner that respects the dignity and independence of persons with disabilities.

Service animals and support persons are welcome in areas where public access is permitted unless prohibited by law.

Accessible Communications

Upon request, Stewart Foodservice will provide information in accessible formats or with communication supports, considering individual accessibility needs.

Employment Accessibility

Stewart Foodservice will:

  • Notify the public and employees of accommodation availability
  • Provide accommodation throughout recruitment processes
  • Maintain return-to-work and accommodation processes
  • Consider accessibility during performance management, career development, and redeployment activities

Training

Accessibility training will be provided for employees and others acting on behalf of Stewart Foodservice as required by law.

Training records will be maintained.

Feedback

Individuals may provide feedback regarding accessibility barriers by contacting Human Resources.

All feedback will be reviewed and considered for continuous improvement initiatives.

Review

This policy will be reviewed periodically and updated as required by legislative or organizational changes.